Delete your account.

Delete in the app

1. Open Alongside and sign in to the account you want to delete.
2. Open You, then Settings.
3. Choose Account, then Delete account.
4. Review the information and confirm the deletion request.

Request deletion by email

If you cannot access the app, email us from the address associated with your Alongside account. Use the subject “Delete my Alongside account.” We may ask you to verify ownership without requesting your OTP, password, or access token.

What is deleted

After the recovery window, deletion removes your live account/profile, identity links, active sessions and push tokens, private commitments, check-ins, notes, private images, Current Focus, invitations, support assignments, needs-support signals, and other private account content.

Deleting an individual check-in without deleting the account also deletes its attached image and revokes future image access.

What may be kept

Old shared activity that another user legitimately needs for their own history may keep an inert anonymised or tombstoned record, such as “Deleted account,” without a working profile or future access. Limited security, audit, or legal records may be retained where required. Encrypted backups may contain deleted data until their limited backup lifecycle expires and are not used for ordinary product access.

7-day recovery window

Your account is disabled when deletion is requested. You have seven days to recover it. After the 7-day recovery period ends, permanent deletion is processed and cannot be reversed.